DLT rehires 11 workers to unclog unemployment call backlogs

The Department of Labor and Training announced Monday it will bring back 11 previously laid-off employees to help staff the Unemployment Insurance Call Center, which has been plagued with long wait times.



http://news.providencejournal.com/breaking-news/2013/01/dlt-rehires-11-workers-to-unclog-unemployment-call-backlogsready.html