Charles J. Fogarty, the director of the state's Department of Labor and Training, says that the state's unemployment insurance program is unsatisfactory, but that he's working hard to improve things and has made some progress.
http://news.providencejournal.com/breaking-news/2013/01/ri-dlt-director-changes-being-made-to-reduce-frustrating-claims-process.html
http://news.providencejournal.com/breaking-news/2013/01/ri-dlt-director-changes-being-made-to-reduce-frustrating-claims-process.html
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